Returns & Exchanges

At Roomie Design, we want you to love your home as much as we do, which is why we offer a 30-day return policy for most unused items in their original packaging. We are dedicated to ensuring your space feels perfect, and our team is here to assist with any exchanges or refund requests.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and the reason for your return to receive a Return Authorization and the correct warehouse address.

• 2.
  Pack with Care

  Place the items securely in their original packaging, ensuring all tags and protective materials are intact to prevent damage during transit.

• 3.
  Ship the Package

  Affix your shipping label and drop the package off at your local carrier; we recommend using a trackable service as we are not responsible for lost shipments.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned items, we will process your refund back to your original payment method within 5-7 business days.